Inbounds and Returns
With the pressures of managing returned items across multiple locations, businesses need a mechanism to authorize, process and track returned goods as well as centralize the flow of information from remote distribution centers for payment, analysis and efficient customer service.
Inbound Rating
The INBOUND RATING Module is an inbound and multi-branch rating tool that provides real-time rating calculations (by location, carrier and service) of shipments originating throughout your supply chain network. Remote can rate and re-rate transactions originating from non Scancode locations and upload all data for analysis reporting and carrier payment.
Key Benefits
- Facilitates automated payment of inbound freight.
- Enterprise rating facility – in/outbound.
- Reduce the cost of inbound freight by advising the supplier of the most cost effective service.
Returns Management
The Return Management System (RMS) automates the returns authorization and processing of returned goods while tracking the disposition of those goods RMS maintains an audit trail for RMA’s with all transaction information and dates and interfaces to Scancode ATMS and WMS to ship goods back as well as adjusting inventory.
Key Benefits
- One system to control the complete returns process.
- Enhance customer service by reducing errors and increasing turnaround time.
- Immediate access to returns information provides visibility and control.
- Accurate management of service and warranty.
- Data mine for key management reports.
