OUR COMMITMENT TO PRIVACY
COLLECTION OF PERSONAL INFORMATION
As a general statement, you can visit this web site without telling us who you are or revealing any personal information about yourself. There are times, however, when we may need information from you. Personal information like your name, postal address, phone number, language and e-mail address is obtained only when voluntarily submitted. SCANCODE collects this information in several ways:
- Through product registration, surveys and other online forms to better understand the needs, profiles, and experience of our visitors.
- As part of an ongoing sales and business development process.
- In conjunction with events such as trade shows, training seminars, webcasts and conferences.
- While providing technical support and consultation through call centres or product information.
- Through the process of maintaining and upgrading our products and/or informing you of additional products or services provided by SCANCODE.
- Through automated protocols such as integrated communications and e-mail.
The information that you supply relates only to the professional relationship that SCANCODE has with you or your organization. The information may also describe your company profile and business requirements to help us quickly learn how our solutions can meet your specific business needs. Providing us with this information is optional and it is our intent to let you know before we collect personal information from you on the Internet. Once you provide us such information about yourself, your browsing on this site will no longer be anonymous to us.
WEB SERVER LOGS
In the process of administering this site, we maintain and track usage through Web server logs. Web server logs provide information such as your IP address, browser type, operating system, domain name, access times and referring Web site addresses and aggregated information regarding frequency of web page visitation and use and the times of day our servers experience significant load. We use this information to improve the content and navigation features of our site and other statistics about visitors to this Site in general. None of this information is personally identifiable. This anonymous information is used for the operation of the service, to maintain the quality of the service and to provide general statistics regarding use of www.SCANCODE.com.
HOW WE USE YOUR INFORMATION
SCANCODE may use your personal information to:
- Provide the service(s) or carry out the transaction(s) you have requested or authorized.
- Provide you with important information about the product(s) or service(s) that you are using.
- Notify you of new products, services, product updates, technical support issues, events and special offers we think you may be interested in.
- Enhance the user experience of our Web site.
- Help us customize content that is most relevant to your interests and business needs.
- Notify you about important news concerning SCANCODE.
SCANCODE will analyze personal information that it obtains from registrations, demos, downloads, and e-mail responses at the individual level in order to improve the overall quality of our service offerings and to better tailor our marketing initiatives to our customers' needs.
HOW WE SHARE YOUR INFORMATION
When you provide personal information to SCANCODE, we may communicate and disclose your information with our affiliates, distributors and other third parties for the purpose of fulfilling and completing your requests and the transactions related thereto. These affiliates and third parties may be in Canada, the United States, or in other parts of the world. We will not sell, rent or lease to others your personally identifiable information.
SCANCODE may also aggregate statistics that we gather about our customers and key internal performance indicators including but not limited to sales activity, industry trends, products and services and provide these statistics to third parties for the purpose of analysis and R&D consulting; this is done without disclosing any personal information that identifies individuals. SCANCODE has taken reasonable measures to ensure that all personal information provided to us will not be used by our affiliates, distributors or third parties for purposes other than those indicated herein.
SCANCODE may access and/or disclose personal information if required to do so by law or in the good faith if we believe that such action is necessary to: (a) conform to the decrees of the law or comply with legal process served on SCANCODE or the site; (b) protect and defend the rights or property of SCANCODE, or (c) act in urgent circumstances to protect the personal safety of SCANCODE employees, users of our products and/or services or members of the public.
CHOICE / OPT-OUT
SCANCODE offers you the choice of receiving different types of communication and information related to our company, products and services. You may subscribe to e-newsletters or other publications or elect to receive marketing communications and other special offers from us via e-mail. Users are able to opt-out or unsubscribe from any electronic communication sent by SCANCODE. Subscription and removal information is available with any mailing, newsletter or update that SCANCODE may offer.
Except as otherwise described in this statement, the personal information that you provide on this site will not be shared outside of SCANCODE and its controlled affiliates, distributors and third parties without your permission.
ACCESS TO YOUR PERSONAL INFORMATION
SCANCODE retains a copy of the personal information you provide to us on our corporate servers located in Ontario, Canada. At any time, you can notify us to update the personal information that you have provided us by contacting SCANCODE either by e-mail or postal mail at the addresses listed at the bottom of this statement.
OUR COMMITMENT TO DATA SECURITY
CHANGES TO THIS STATEMENT
YOUR ACCEPTANCE OF THESE TERMS
HOW TO CONTACT US
You may also contact us via postal mail at the following address:
Scancode Systems Inc.
Centennial Business Court
220-5535 Eglinton Avenue West,
Canada M9C 5K5
ATTN: Legal Department / Privacy Manager